This is a really 5 Stars Hotel in the heart of Helsinki.
The infrastructure, the amenities, the services are impeccable from check-in to check-out and everything in between. Doormen are courteous and friendly. The Housekeepers are friendly, meticulous and polite.
The Gym is one of the best in the hotel industry. It is so well equipped for all muscle groups you wish to work on.
When one of my friend’s room and some issues, it was immediately remedied and service recovery was swift and effective.
Our rooms were actually extended and drinks grated gratis to wow us. I must say Willem Hagedoorn (the Deputy Hotel Manager) was really generous!
All 5 of us were very impressed by the high quality customer service and first class hospitality standard of NH Collection - we were delighted!
I even got a Birthday surprise from the Guest Relations Manager. Cheers!
Our experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline racist, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes.
But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly.
The hotel is strategically located right next to the Central railway station.
The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there.
The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled.
I highly recommend this hotel to anyone who's ever in Helsinki.
訪客用戶
夫妻/情侶出遊
高級雙人房
入住於2025年08月
5.0
超讚
評價於:2025年08月05日
이번 북유럽 여행 중 최고의 숙소였어요.
위치는 정말 최고. 길건너 Forum백화점. 옆에 스토크만백화점, 뒤에 중앙역. 젤. 핫한 에스플라나디 공원, 무민 본점.마켓광장 다 가까워요. 특히 공항가는 기차 타러 중앙역 갈때 호텔에서만 통하는 숏컷통로가 있어서 캐리어 끌고 가기도 좋아요. 길만 건너면 바로 중앙역. 통로문 키는 직원이 갖고 있는데, 우리는 Issa라는 직원이 문까지 안내하고 문도 열어줬습니다.(제가 이름을 잘 기억했는지 모르겠네요. 암튼 Issa님 친절하게 안내해 주셔서 감사합니다)
조식은 다양하진 않지만 정갈하고 맛있어요.
위치가 좋다보니 중간에 들러 쉬다가고, 로비에 항상 준비되 있는 레몬수도 마시고 했습니다. 헬싱키 숙소로. 강추!!!
訪客用戶
夫妻/情侶出遊
高級雙人房
入住於2025年07月
5.0
超讚
評價於:2025年08月01日
The location, service, cleanliness, and facilities are all excellent. The one thing I would like to add is this - I am a person who works out at the gym a lot. I have my own requirements when it comes to gym facilities. From my past experience in travelling, even for top 5 star hotels, the gym generally speaking at just so - so. For NH collection Helsinki, frankly speaking this is the first hotel gym I ever encountered that has a proper squat rack - and with proper bars - and with proper plates. I have never seen this before. Most 5-star hotel gyms, at most, has a "smith machine" only. With a proper squat rack, a lot of serious workouts can be done - bench press, squat, and deadlift. Therefore, I give extra credit to NH collection Helsinki for having the vision to house a proper squat rack.
This is a really 5 Stars Hotel in the heart of Helsinki.
The infrastructure, the amenities, the services are impeccable from check-in to check-out and everything in between. Doormen are courteous and friendly. The Housekeepers are friendly, meticulous and polite.
The Gym is one of the best in the hotel industry. It is so well equipped for all muscle groups you wish to work on.
When one of my friend’s room and some issues, it was immediately remedied and service recovery was swift and effective.
Our rooms were actually extended and drinks grated gratis to wow us. I must say Willem Hagedoorn (the Deputy Hotel Manager) was really generous!
All 5 of us were very impressed by the high quality customer service and first class hospitality standard of NH Collection - we were delighted!
I even got a Birthday surprise from the Guest Relations Manager. Cheers!
Our experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline racist, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes.
But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly.
The hotel is strategically located right next to the Central railway station.
The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there.
The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled.
I highly recommend this hotel to anyone who's ever in Helsinki.
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2025年08月
5.0
超讚
評價於:2025年08月05日
이번 북유럽 여행 중 최고의 숙소였어요.
위치는 정말 최고. 길건너 Forum백화점. 옆에 스토크만백화점, 뒤에 중앙역. 젤. 핫한 에스플라나디 공원, 무민 본점.마켓광장 다 가까워요. 특히 공항가는 기차 타러 중앙역 갈때 호텔에서만 통하는 숏컷통로가 있어서 캐리어 끌고 가기도 좋아요. 길만 건너면 바로 중앙역. 통로문 키는 직원이 갖고 있는데, 우리는 Issa라는 직원이 문까지 안내하고 문도 열어줬습니다.(제가 이름을 잘 기억했는지 모르겠네요. 암튼 Issa님 친절하게 안내해 주셔서 감사합니다)
조식은 다양하진 않지만 정갈하고 맛있어요.
위치가 좋다보니 중간에 들러 쉬다가고, 로비에 항상 준비되 있는 레몬수도 마시고 했습니다. 헬싱키 숙소로. 강추!!!
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2025年07月
5.0
超讚
評價於:2025年08月01日
The location, service, cleanliness, and facilities are all excellent. The one thing I would like to add is this - I am a person who works out at the gym a lot. I have my own requirements when it comes to gym facilities. From my past experience in travelling, even for top 5 star hotels, the gym generally speaking at just so - so. For NH collection Helsinki, frankly speaking this is the first hotel gym I ever encountered that has a proper squat rack - and with proper bars - and with proper plates. I have never seen this before. Most 5-star hotel gyms, at most, has a "smith machine" only. With a proper squat rack, a lot of serious workouts can be done - bench press, squat, and deadlift. Therefore, I give extra credit to NH collection Helsinki for having the vision to house a proper squat rack.
赫爾辛基諾翰精選漢莎大酒店
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